“Mr. Grove, the presentation is spectacular…. It is perfect. Thank you for being so prompt. I will get this to Liberty Mutual Monday.” Dr.L.S. Vienna, VA.
“I have to say I have never seen such a professional, comprehensive and polished appraisal before. You excel at your profession. Thank you for your work — and the wealth of information; I’m learning a good deal from your report.” James Madison Museum, Orange, VA. www.thejamesmadisonmuseum.org (540) 672-1776.
“Thank you for returning this year to help with the museum’s appraisal fair. You were very generous to travel here and spend four hours to make the day such a success. And you had an extra challenge this year with the appendectomy pain. Moreover, I remember from our conversation this summer that the event conflicted with vacation plans. I was so grateful that you were willing to alter your plans to be able to keep this date. You are good to us. Having someone with your credentials and expertise is quite a boon – helping to draw people to the event and enhancing its reputation.” Jane Rissler, Curator, The Jefferson County Museum, Charles Town, WV www.jeffctywvmuseum.org (304) 725-8628.
“Thank you so much. I don’t know if this is good news or bad news, but I really appreciate your excellent and very professional service.” G.S., Ednam Forrest, Charlottesville, VA
“Mark, I want to say it was a pleasure meeting with you yesterday (AUG 2012). Your knowledge, enthusiasm for the subject, and professional attitude were self-evident, and refreshing. It is unfortunate my sister Jane and I are not sitting on something with more zeros, but I am glad we took the time to find out. In the future, if I decide to obtain an insurance rider on some of the contents of my home, rest assured you will be contacted.” C.V. Warrenton, VA.
“Just wanted to let you know that I have received the appraisal and everything looks fine. I am extremely pleased at the professional way it is presented. Thank you for your work.” G.P., Manassas, VA.
“I am not sure if I thanked you for your appraisal – so I am officially thanking you now. I appreciate how professional you were, and the final Appraisal Report is great. This past weekend my half-siblings came to get items that were and were not in the will, and I was extremely happy to have your report! I will definitely recommend you to my friends, so please keep me posted if your contact information changes.” C.L., Arlington, VA.
“Thanks Mark, I just wanted to say that I had a lot of fun with you the day you were here, picking your brain. You’re a most knowledgeable man!” J.M., Charlottesville, VA.
“Are you serious? I can’t believe the worth of those two pieces! I only purchased them because they appealed to me and I’m sure I paid no more than $500 for each. Pleasant surprise. It was a pleasure meeting you and I thank you very much for your quick service. I can now insure them properly before my move.” J.S., Arlington, VA.
“[cc. Mark Grove, letter to] Michele Gates Moresi, Curator of Collections, the National Museum of African American History and Culture: Per your request below, I wanted to provide you the information of the appraisal company which we contracted to value the Jones-Hall-Sims Home Donation. My wife and I were very pleased at the quality of the work product delivered (for tax purposes), and also at the professionalism and expertise Mark and his team brought to this unusual and extremely complex appraisal. I would highly recommend Mark to others, and hope you will consider including him in your appraisal reference form for others who donate items to the NMAAHC.” [with authorization from the client/letter author: Bradley Rhoderick, Manager, Morgan Franklin Corporation] McLean, VA.
“Your appraisal arrived today. It makes for exciting reading. Thanks for your fine work.” W.F., McLean, VA.
“This link is magical and full of useful information. On behalf of the eBay Antiques & Art Chat Board, I’d like to ask your permission to link your site on our eBay board’s helpful links post. It would make a grand addition. The links post is monitored routinely to make certain all the couple of hundred informative links already there still work and are current. Many people who arrive at our board are new to eBay and too shy to post, but that over-arching link we have (approved by eBay) is very helpful and gets lots of hits. Let me know if you’d be agreeable to our adding your link to our list. It’s just wonderful! I won’t nab it, I want your permission first. It’s a great job. Thank you! –bamaj1 (on eBay’s Antiques chat board)” March 2010
“Thanks so much for sending along the large report you did on many of our belongings – it was most interesting and enlightening, truly professional!” B.C., Charlottesville, VA.
“I received the appraisal report yesterday and would like to thank you for such a comprehensive job. I am equally impressed by the detail of the report and its presentation. You have been able to present complex, technical details in an accessible way that will be very helpful as I work to resolve this with the moving company and insurance managers. I have really enjoyed getting to know your work over the last two months. It is truly a pleasure to work with someone who has high standards and integrity, as well as unique expertise. I often commission consultants and experts for work and personal business and I have learned that this combination is not to be assumed. I feel very lucky to have found it in this circumstance since I had no technical ground to stand on.” A.R. Seattle, WA.
“We just wanted to send you a note of thanks for the appraisal you conducted on Mom’s estate. Your professionalism was tremendous. The final deliverable exceeded our expectations. We truly appreciate all your help during this difficult time for our family concerning Mom’s health and her estate. You have truly become a trusted adviser in this area of expertise for us.” T. & P., Sterling, VA.
“Thank you for the appraisal which arrived yesterday. It looks great and is exactly what we needed.” P.D., Verona, VA.
“Thank you for the report(s). As you suggested, we will keep two copies in another location. And, they ARE beautiful! We are very pleased.” S.H. Staunton, VA.
“Your report is very professional, complete, and detailed. It will be fun to read and pass on to our children. Please feel free to use us as a reference.” Dr. & Mrs. Unsworth (mobile phone number available upon request). Charlottesville, VA. Moving to Massachusetts & Maine.
“Mark, thank you so much for the work you have done on a gratis basis for Historic Gordonsville, Inc. Our holdings in the Exchange Hotel Civil War Museum now have additional meaning for us. We would be delighted if you wanted to use our organization as a reference for future efforts on behalf of other clients. The board and I wish you well in all your endeavors. Sharon E. Compton, President, Historic Gordonsville, Inc.” Gordonsville, VA.
“Thank you for [the email] copy of communication between you and Sotheby’s [this was a consultation for liquidation of high value personal property]. I have talked with [xxxx] and she is so grateful for your help, expertise, interest, etc. I’ve asked her to call me the next time you two get together (or we should arrange it at a mutually convenient time) because I would like to join you and take notes. She and I have often talked about taking notes because as she says, “one day I won’t be here to tell you, etc….”. You seem to know the right questions to ask and it is easier for me to have one person do the talking and another to take notes. Anyway, your interest has made her happy and you certainly have helped me so I can travel with greater ease. I’ll look forward to hearing from or seeing you again! Thanks for all your good work on her behalf….” A. M., Charlottesville, VA.
“My wife and I are extremely impressed with the quality, depth of detail, obvious expertise and total professionalism of the report. Given the way you have dealt with us, we are not surprised at the high quality of your work and we are very pleased. We wanted you to know this.” W. G., Vienna, VA.
“Thanks so much for sending the short report [a second report with a different purpose followed a few days later]. My husband was most interested and impressed by it…. We love the format; it’s terrific!” T. P., Madison County, VA.
“Thank you so much. Your report is beautiful. If I had known earlier that you were an appraiser, I would have had you do all of my other antique properties.” R. D., Loudoun County, VA.
“Awesome, and I do desktop publishing. Your report is even better! The level of detail is fantastic! I’ve never seen anything like it. We’ll definitely being doing business with you again in the future.” J. K., Ballston Spa, NY.
“Both of us are extremely pleased with your findings. It certainly has made for interesting reading! Thank you for a very thorough and organized job.” E. A., Charlottesville, VA.
“We would like you to know that your appraisal report was well worth the wait (and the cost). We enjoyed reading about our family pieces as much as we appreciate knowing what to insure them for. Thank you so much for all your hard work.” S. T., Raphine, VA.
“I thought that the Summary Appraisal Report was excellent. I liked the amount of detail you went into for each of the eight items.” C. R., Bridgewater, VA.
“Your report was beautiful, my client was pleased, and I will certainly recommend your services in the future.” E. C., Esq., Charlottesville, VA.